Overview async order states

Mondu order states

Possible order states (Async API)

Summary of shop and buyer interaction with the Mondu System and order state changes.

Order is created from shop using Create Async Order API, then the order state changes to:
- authorized
- declined
- pending — Mondu changes the state after manual review within 24 business hours to:
  - authorized
  - declined
Order is confirmed by the buyer via e-mail, then the order state changes to:
- confirmed
Invoice is submitted for the order via Create Invoice API, then the order state changes to:
- shipped — if invoice amount equals the order amount
- partially_shipped — if invoice amount is less than the order amount
Buyer pays the invoice, then the order state changes to:
- complete — if invoice amount equals the order amount
- partially_complete — if invoice amount is less than the order amount
Order is canceled by shop or buyer, then the order state changes to:
- canceled

State	Description
created	Successfully created on Mondu site.
authorized	The order is confirmed by Mondu. Confirmation from buyer via e-mail is outstanding.
confirmed	The order is confirmed by Buyer & Mondu and can be shipped.
pending	The order was created and will be reviewed by Mondu within max. 24h in order to be confirmed or declined.
declined	Mondu declined the order.
shipped	An invoice for this order has been submitted to Mondu with the amount equal to order amount.
partially_shipped	The invoice for this order has been submitted to Mondu with the amount lower than order amount.
canceled	The order was cancelled by the merchant.
complete	The order was fully paid by the buyer to Mondu.
partially_complete	If at least one invoice related to the order was fully paid by the buyer to Mondu, the order state is partially complete. (If an invoice is only partially paid, the order status is still shipped)