Payouts

The ‘“Payouts”' menu item lists all current and historical payout reports. The payout reports break down the collective transfers you have received into their respective line items, including any applicable deductions and taxes.

Use the filters to search by payout date or transfer amount. A payout report is displayed as soon as a payout reaches ‘Processed’ status – i.e. shortly before the actual transfer.

  • Processed: Payout has been initiated and the transfer is usually expected within one business day.
  • Paid: Payout has been sent and confirmed by our banking partner.

The ‘Status’ column in the payout overview allows you to sort easily with a click. Move the mouse pointer over the status label to display an explanation of the respective payout status.

Download the payout report

The payout reports can be downloaded as XLSX or CSV file.

Example payout report

Below is an example of a CSV payout report and an explanation of the columns.

Explanation of the payout report:

variablecontext
Order NoOrder ID of the merchant
Doc NoInvoice ID of the merchant
Doc Typeinvoice = a customer invoice for an order with any of the Mondu payment methods

credit note = a credit note that has been transferred to Mondu's system to correct the invoice amount

buyer payment = if a customer pays the merchant instead of Mondu, this can be reported via the Mondu merchant portal and deducted from the next payout

dispute note = if the merchant loses a dispute against a customer, the disputed amount may be deducted from the next payout
Customer NameThe company name of the buyer
Transaction AmountThe total invoice amount
Discount %The payment fee in %
MDR %The payment fee in %
Transaction feeThe fixed fee charged for that transaction
Gross Purchase PriceThe Transaction Amount minus the payment fee
DiscountThe payment fee in € or £
VAT on DiscountThe VAT on the payment fee
Transfer AmountThe total amount that Mondu transfers to the merchant
Total DeductionsDiscount + VAT on Discount
Order Creation DateThe date the order was created in Mondu’s system
Payout Completed DateThe date the payout gets initiated in Mondu's system
Mondu Doc IDMondu’s internal invoice ID
Due Date 1Due date of the invoice
Amount DueTotal amount due by the buyer
Mondu Order IDMondu’s internal order ID
******
Gross Transfer AmountTotal amount of Gross Purchase Price
Total Deduction AmountTotal amount of credit notes + buyer payments + dispute notes
Net Transfer AmountThe actual amount that Mondu transfers to the merchant