Overview order states

Mondu order states

Possible order states (order creation API).

Summary of shop and buyer interaction with the Mondu System and order states changes

Order is created from shop using Create Order API, then the order state changes to:
- created
- data_required
Order is authorised by the buyer in Mondu Hosted Checkout Page, then the order state changes to:
- authorised
- declined
Order is confirmed from shop using Confirm Order API, then the order state changes to:
- confirmed
- pending — Mondu changes the state after manual review within 24 business hours to:
  - confirmed
  - declined
Invoice is submitted for the order via Create Invoice API, then the order state changes to:
- shipped — if invoice amount equals the order amount
- partially_shipped — if invoice amount is less than the order amount
Buyer pays the invoice, then the order state changes to:
- complete — if invoice amount equals the order amount
- partially_complete — if invoice amount is less than the order amount
Order is canceled by shop or buyer, then the order state changes to:
- canceled

State	Description
created	Successfully created, buyer has to visit Mondu Hosted Checkout
data_required	Order is created, but the buyer has to provide additional information in the Mondu Hosted Checkout page.
authorized	The buyer authorized the order in Mondu Hosted Checkout Page.
confirmed	Mondu confirmed financing for this order. The order can be shipped.
pending	The order was created and will be reviewed by Mondu within max. 24h in order to be confirmed or declined.
declined	Mondu declined the order.
shipped	An invoice for this order has been submitted to Mondu with the amount equal to order amount.
partially_shipped	The invoice fort this order has been submitted to Mondu with the amount lower than order amount.
canceled	The order was cancelled by the merchant.
complete	The order was fully paid by the buyer to Mondu.
partially_complete	If at least one invoice related to the order was fully paid by the buyer to Mondu, the order state is partially complete. (If an invoice is only partially paid, the order status is still shipped)