Widget flow in BE

In general the widget flow is similar to the widget flow in France and the Netherlands. The only difference is the use of the specific identification number KBO.

Complete dataset provided and Mondu approves payment

In case you have provided us with the data requested on the API, the pending screen shown below will be displayed while our decision engine runs. It will just take a few seconds until we either confirm or decline the payment request.

Note on KBO number:

We enable the identification of buyers through our a 3rd party data provider. When we receive the KBO number from the merchant at the time of order creation, we are able to directly query CreditSafe with the KBO number received - which gives us a significantly greater chance at identifying the buyer accurately. Moreover, receiving the SIRET number from the merchant will lead to lesser actions for the buyer during the checkout process - potentially improving conversion rates for the merchant.

Summarizing, here are the key benefits of receiving the KBO number:

Higher identification rates of buyers during checkout
Lesser actions for buyers during checkout → positive impact on conversion rate for the merchant
If the payment has been approved, your customer will see a summary of the payment details and conditions according to the payment method chosen.

In case the buyer has decided to pay later via bank transfer, we offer the option to add an additional e-mail address as recipient. The additional recipient - for example the accounting team - will then also receive payment e-mails. It is optional for the buyer, the order has already been approved.

Note on widget language

As shown below, on the Mondu widget your customers can select the language for the widget flow based on their preference. We currently support Dutch, French and English. Moreover, based on the selected language - we adapt our email communications to ensure that they receive emails in the language they